2. Maintain social distance at all times. This includes when queuing and please minimise interaction with displays and counters.
3. Be kind and respectful. Our team will do everything they can to help you, but we will not tolerate abuse or aggressive behaviour towards our staff or other customers.
4. Please visit the store alone, except if you need specific assistance. If you are accompanied by children, please supervise them at all times and follow social distancing guidelines.
You may be required to queue outside. Please wrap up warm.
You can help avoid the queues by arriving outside peak hours. The store is busiest between 3-6pm, and quieter early morning or later in the evening.
Please follow the flow management system that we have implemented to enable social distancing. Pay attention to instore signage and follow the guidance of our team who are there to help keep everyone safe.
Please use the stairs located at the front and side of the store, leaving the lifts available for those most in need of them.
Please also be aware of your fellow shoppers both when queuing and moving about the store and maintain social distancing at all times.
When paying, please do not lean on the counters. .