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Delivery Information and Charges
Delivery Services and Charges
| Delivery Service | Duration | Price |
|---|---|---|
| Click and Collect | Not available | Not available |
| Ship to Shop | Not available | Not available |
| Standard | 3-5 working days | £5.95 |
| Named Day | Mon to Sun | £7.95 |
| Next Day | Not available | Not Available |
| Fresh Picnic Delivery, M25 Named Day | Mon to Fri | £12.00 |
| Fresh Picnic Delivery, M25 Next Day | Mon to Fri | £15.00 |
| International | 5-6 working days | Click here for pricing. |
If you have any queries about your order or the collection, email customer.services@fortnumandmason.co.uk. Our customer advisors will be happy to help you.
Mainland UK Deliveries
CLICK AND COLLECT
Our Click and Collect service is currently unavailable as our stores are closed. If you have an order with us to pick up, email customer.services@fortnumandmason.co.uk. Our customer advisors will be happy to help you.
SHIP TO SHOP (UK Only)
Shop online at fortnumandmason.com and have your purchases delivered to a convenient pick-up location near you for the same price as UK Standard Delivery to your home. Available at thousands of locations across the UK, to collect your order please bring a copy of your order confirmation and a form of photo ID, like your passport or driving license, featuring your current postal address. Any orders not collected within 7 days will be returned to Fortnum's and your order will be refunded. *Ship to Shop is not available on fresh items
UK STANDARD DELIVERY
3-5 working days
Deliveries made Monday to Friday. Standard delivery for in stock items within 3-5 working days. (3 working days up to and including your chosen date.)
Non perishable products including hampers and gifts boxes: £5.95 per delivery address.
NAMED DAY DELIVERY
Available Mon to SunDeliveries made Monday to Sunday, subject to availability, 48 hours notice required.
Northern Ireland Named Day Delivery available Monday to Saturday.
All products including hampers and gift boxes: £7.95, per delivery address.
Owing to difficulties guaranteeing delivery on time, Named Day Delivery is not available for deliveries to Highland and Island addresses.
Multiple Address Delivery Arrangements
With our new multiple address delivery feature, you can fill your shopping bag with items for everyone and only checkout once, even if you're sending your items to more than one address. To send your deliveries to multiple addresses, simply select 'send to multiple addresses' at the checkout and follow the instructions, we'll take care of the rest.Covid-19 Delivery Restrictions
Due to the impact of the coronavirus outbreak, delivery to the following regions is currently suspended:
China - Hubei Province.
Italy - Ariano Irpino 83031, Polla 84035, Sala Consilina 84036, Atena Lucana 84030, Caggiano 84030, Auletta 84031, Medicina 40050, San Lucido 87038, Fondi 04022, Salemi 91018, Villafrati 90030, Agira 94011, Troina 94018, Montebello Ionico 89064, Rogliano 87054, Santo Stefano di Rogliano 87056, Cutro 88842, Fabrizia 89823, Melito Porto Salvo 89063, Chiaravalle centrale 88064, Cenadi 88067, Torre di ruggiero 88060, Vallefiorita 88050, Soverato 88068, Nerola 00017.
Austria - 5611 Grossarl, 5612 Huettschlag, 5630 Bad Hofgastein, 5632 Dorfgastein, 5640 & 5645 Bad Gastein, 6450 Soelden, 6452 Hochsoelden, 6456 Obergurgl, Hochgurgl, 6458 Vent, 6553 See, Paznaun, 6555 Kappl, 6561 Ischgl, 6562 Mathon, 6563 Galtuer, 6580 St. Anton am Arlberg, St. Christoph, 6762 Stuben, 6763 Zuers, 6764 Lech, 6767 Warth, 6888 Schroecken, 8972 Ramsauam Dachstein, 9844 Heiliigenblut, 5542 Flachau, 6710 Nenzig.
All regions in Antigua, Greenland, Uzbekistan, Afghanistan, Venezuela, Mauritius, Seychelles and Sao Tome and Principe.
Please be aware that we are continuously monitoring the situation and doing everything we can to ensure parcels make their way as quickly and safely as possible. Further updates will be provided as soon as they are available.
International delivery
The last chance for delivery to the US & Canada in time for Easter is 6pm GMT on Monday 6th April. For detailed information regarding our international delivery options, please click here
PRODUCT INFORMATION
In the event that any item is unavailable, Fortnum & Mason reserves the right to substitute it with an item of equal or greater value than the original, or issue a refund for the product. The hampers and gift boxes photographed contain only the items listed. Some wine vintages may vary according to availability and props used in the photography are not included in the hampers unless otherwise stated in the hamper listing.
All items shown are subject to availability
Some of the items available for purchase contain intoxicating liquor. By placing an order for an alcoholic product, you confirm that you are aged 18 or over.
For our full Terms & Conditions, please refer to Terms & Conditions.