Welcome to Fortnum & Mason

Fortnum’s Concierge

From bespoke hampers, unforgettable weddings, gifting, wine recommendations and personal Thank Yous, Fortnum & Mason has an expert team of dedicated account managers to assist you with whatever you need, whenever you need it. In an increasingly impersonal world, our concierge team is on hand to create an extraordinary experience for you, your clients, customers and colleagues.

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How may we be of service?

Fortnum's was one of the first retailers to take telephone orders, and in an increasingly impersonal world, we're proud to still have a team of experts just a call away ready to deliver a sense of pleasure from every client.

hand holding phone020 7973 5602
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Monday to Friday 9am - 6pm

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Concierge Experience

Concierge Experience

We're at your service

Whatever the occasion, Fortnum’s promise to deliver the perfect gifts to your valued clients and colleagues. Whether we're filling hampers with their favourite treats or personalising a case of champagne, we handle the most unique requests to ensure client satisfaction.
Our Wine Expert

Our Wine Expert

Advice worth noting

Have our experts guide you through the world of wine in our near-endless cellars - from the finest single bottle Champagnes and vintage clarets, to personal hampers filled with outstanding wines. With direct access to the world's finest winemakers, we always source the perfect bottle for an occasion.
Wedding at Fortnum's

Wedding at Fortnum's

Tie the knot at Fortnum's

Completely tailored to you, our account managers will ensure your dream wedding is a truly unforgettable experience. From bespoke millinery, memorable wedding favours and personalised champagne, our event planners will make certain your big day is perfect and filled with joy.
Private Dining

Private Dining

The very best tables in town

No matter how intimate your gathering or flamboyant your banquet, our expert event planners, in-house chefs and our Piccadilly store itself - with its four restaurants and four private venues - are all at your disposal for occasions worth celebrating.