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Fortnum’s Concierge
From bespoke hampers, corporate gifting, wine recommendations and personal Thank Yous, Fortnum & Mason has an expert team of dedicated account managers to look after you with whatever you need, whenever you need it.
Download Concierge Order FormHow may we be of service?
In an increasingly impersonal world, we're proud to still have a team of experts just a call away ready to deliver a sense of pleasure from every client.
Client Services
Whatever the occasion, Fortnum’s promise to deliver the perfect gifts to your valued clients and colleagues. Whether we're filling hampers with their favourite treats or personalising a case of champagne, we handle the most unique requests to ensure client satisfaction.
Our Wine Expert
Have our experts guide you through the world of wine in our near-endless cellars - from the finest single bottle Champagnes and vintage clarets, to personal hampers filled with outstanding wines. Our wine expert is on-hand to offer personalised and detailed advice on the perfect bottles for any palate and occasion.
Private Dining
No matter how intimate your gathering or flamboyant your banquet, our expert event planners, in-house chefs and our Piccadilly store itself - with its four restaurants and four private venues - are all at your disposal for occasions worth celebrating.