Fortnum’s Concierge
From bespoke hampers, unforgettable weddings, gifting, wine recommendations and personal Thank Yous, Fortnum & Mason has an expert team of dedicated account managers to assist you with whatever you need, whenever you need it. In an increasingly impersonal world, our concierge team is on hand to create an extraordinary experience for you, your clients, customers and colleagues.
Download Concierge Order FormHow may we be of service?
Fortnum's was one of the first retailers to take telephone orders, and in an increasingly impersonal world, we're proud to still have a team of experts just a call away ready to deliver a sense of pleasure from every client.
020 7973 5602Telephone lines open
Monday to Friday 9am - 6pm
Concierge Experience
We're at your service
Whatever the occasion, Fortnum’s promise to deliver the perfect gifts to your valued clients and colleagues. Whether we're filling hampers with their favourite treats or personalising a case of champagne, we handle the most unique requests to ensure client satisfaction.
Our Wine Expert
Advice worth noting
Have our experts guide you through the world of wine in our near-endless cellars - from the finest single bottle Champagnes and vintage clarets, to personal hampers filled with outstanding wines. With direct access to the world's finest winemakers, we always source the perfect bottle for an occasion.
Wedding at Fortnum's
Tie the knot at Fortnum's
Completely tailored to you, our account managers will ensure your dream wedding is a truly unforgettable experience. From bespoke millinery, memorable wedding favours and personalised champagne, our event planners will make certain your big day is perfect and filled with joy.
Private Dining
The very best tables in town
No matter how intimate your gathering or flamboyant your banquet, our expert event planners, in-house chefs and our Piccadilly store itself - with its four restaurants and four private venues - are all at your disposal for occasions worth celebrating.