Fortnum's Concierge
At Your Service since 1707
From bespoke hampers, unforgettable weddings and personal Thank Yous, Fortnum & Mason has an expert team of dedicated account managers to assist you with whatever you need, whenever you need it. In an increasingly impersonal world, our concierge team is on hand to create an extraordinary experience for you, your clients, customers and colleagues.
Shop HampersHow may we be of service?
Fortnum's was one of the first retailers to take telephone orders, and in an increasingly impersonal world, we're proud to still have a team of experts just a call away.
020 7973 5602Telephone lines open
Monday to Friday 9am - 6pm
Concierge Experience
We're at your service
Whatever the occasion, we can deliver the perfect gift to your valued clients and colleagues. Whether engraving a loved one's initials on silverware or personalising a case of champagne, we can handle even the most unique requests. Say a most memorable thank you with Fortnum's.
Wedding at Fortnum's
Tie the knot at Fortnum's
Completely tailored to you, our dedicated account managers are on hand to ensure your dream wedding is truly unforgettable. From bespoke millinery, memorable wedding favours and personalised Champagne, our event planners will make certain your big day is perfect in every way.
Private Dining
The very best tables in town
No matter how intimate your gathering or flamboyant your banquet our expert event planners, in-house chefs and our Piccadilly store itself - with its four restaurants and four private venues - are all at your disposal. For occasions worth celebrating, make Fortnum's your destination.
Our Wine Expert
Advice worth noting
Our wine expert can guide you through the world of wines in our near-endless cellars - from the finest single bottle Champagnes and vintage clarets, to personal hampers filled with our most outstanding wines. And with direct access to the world's finest winemakers, we can always source the perfect bottle for any occasion.