Cookie Policy
Last updated: 29th April 2024
How does Fortnum & Mason use cookies and similar technologies?
Welcome to 45jermynstreet.com (Website). This website is operated by Fortnum & Mason plc.
Like most modern web sites, our sites use cookies, pixels, local storage and similar technologies to ensure our website functions properly, improve your online experience, collect data to allow us and our partners to analyse website traffic, personalise your experience of shopping with Fortnum & Mason, present you with marketing and personalised ads and measure the success of our marketing and ads.
Some cookies are essential for our website to work properly; whilst others such as those that track your browsing behaviour are non-essential, and you may opt out of these.
A cookie is a short string of text that a website stores in your browser’s cookie file on your computer's disk.
Examples of things that cookies can help to do are:
- remember what is in your shopping basket when you shop online;
- support you in logging into a website;
- analysing web traffic; and
- tracking your browsing behaviour.
Some cookies called ‘session cookies’ are temporary and disappear once you close your web browser; whilst others called ‘persistent cookies’ may stay in your browser until manually deleted.
What are pixels?
Pixels (also known as web beacons) are small pieces of code contained either within our Website or an email from us and are typically provided by third parties, such as Meta and Google. The piece of code allows data regarding your interaction with our Website or an email from us to be sent to the third party that set the pixel.
What is local storage?
Local storage is a technology that allows us to store data in your web browser and such data may remain in your web browser even once you leave our Website and close your browser.
Managing cookies and similar technologies
You can manage cookies in your web browser by blocking the installation of cookies, or by removing cookies or site data that has already been installed. Please note that if you block cookies, this can impact the performance of our website, and is likely affect your user experience.
There are opt-out schemes which allow you to opt-out from receiving targeted advertising from third parties who are members of those schemes: Network Advertising Initiative – Please visit https://optout.networkadvertising.org/?c=1 EDAA – Please visit https://youronlinechoices.eu/
You can find more information about cookies at: https://ico.org.uk/for-the-public/online/cookies/ and https://www.google.co.in/intl/en/policies/technologies/cookies/.
When you visit our Website we send you a number of cookies, as set out below:
Essential Cookies are necessary for our website to work for you. They must always be enabled for the website to work, therefore we do not provide an option to opt out of them. If you switch these cookies off in your browser settings then you may not be able to access all or parts of our website. They include, for example, cookies that enable you to log into secure areas of our website and use a shopping cart.
Analytics and Statistical Cookies help us improve our website by collecting and reporting information on how you use it. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The cookies collect information in a way that does not directly identify anyone.
Functional Cookies are useful to improve your user experience when accessing our website. These cookies remember choices you make to improve your experience, for example they recognise you when you return to the website. They may also be used to provide services you have asked us for, such as watching a video.
Advertising, Targeting and Marketing Cookies collect information about your browsing habits; they record your visit to our website, the pages you have visited and the links you have followed. They are used to deliver adverts which are more relevant to you and your interests, to limit the number of times you see an advertisement and help measure the effectiveness of our campaigns. Advertising cookies are placed by third parties to deliver you with adverts about our products and services on the third party's website or application in line with your browsing and shopping experiences on our website.
Details of our cookies are set out below.
| Supplier | Purpose | First or third Party | Cookie | Expiration |
| Essential | ||||
|
Squarespace
|
Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in. | First | crumb | Session |
| Securely authenticates a visitor during their checkout in Acuity Scheduling | First | PHPSESSID | 1 month | |
| Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO. | First | RecentRedirect | 30 minutes | |
|
Investigates if the browser supports cookies and prevents errors |
First |
Test |
Session |
|
|
Remembers devices for anti-fraud purpose |
_ssid |
4 years |
||
|
Tests if cookies are supporte |
_dd_site_test, _dd_cookie_test |
Instantly |
||
|
Tracks browser errors |
_dd_s |
4 hours |
||
| Prevents the announcement bar from displaying if a visitor dismisses it | First |
squarespace-announcement-bar
|
Persistent | |
| Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookie | First |
ss_performancecookiesAllowed, ss_marketingcookiesAllowed |
30 Days | |
| Performance & Analytics | ||||
|
Squarespace |
Identifies unique visitors and tracks a visitor’s sessions on a site |
First |
ss_cid, ss_cpvisit, ss_cvr |
2 years |
|
ss_cvisit, ss_cvt |
30 minutes |
|||
|
ss_lastid, SS_SESSION_ID, SS_ANALYTICS_ID |
Session |
|||
| Advertising, Targeting and Marketing | ||||
| Meta | Facebook Tracking Pixel | Third | _fbp | 13 months |
If you have any questions about this cookie policy, would like further details on any of the information contained in this notice, or to exercise any of your legal rights, please contact us by email at data.privacy@fortnumandmason.co.uk
Whilst we would appreciate the opportunity to deal with your concerns before you do so, if you are unhappy with how we have used your personal information you have the right to lodge a complaint at any time with a supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office (ICO) and if you reside in the EEA you have a right to complain to the supervisory authority in the country in which you reside.