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A Statement from Fortnum's on Diversity and Inclusion 

Our ambition is to create a feeling of trust and to nurture belonging for all, enabling our colleagues to be their best for our customers, suppliers and each other

Updated 12th March 2021


With over 72 nationalities represented at Fortnum’s globally, we are proud to have an incredibly diverse workforce.We believe in attracting the broadest range of talent and in embracing individuality, and our ambition is to cultivate and enable a culture of respect - where people are empowered to succeed, difference is valued and everyone can be themselves.

Last summer, when the Black Lives Matter movement shined a light on issues of diversity, Fortnum’s committed to carefully considering what course of action would be taken to truly deliver on our ambition for diversity and inclusivity.

Over the past year we have found new routes to listen to our teams, holding surveys, listening groups and regular Q&As with the CEO and Executive team, to gather feedback and understand what more we can do to foster an environment where people’s voices are heard without judgement. The feedback shows that there is a need to continue listening and there is more we can do to drive an inclusive culture. And with such a diverse team, we feel it important to celebrate the breadth of heritages and cultures of our people too.

Our ambition is to create a feeling of trust and to nurture belonging for all, enabling our colleagus to be their best for our customers, suppliers and each other.

For 2021, our focus is on our people:

  • To nurture an inclusive culture where people feel listened to and trusted, and where our leaders model behaviours to that end
  • To celebrate the diversity of our teams with a focus on multiculturism
  • To implement ways to measure our progress and have clear reporting

We have identified actions under each of these areas of strategic focus and will track our progress and report back to our teams bi-annually. We also commit to reviewing our strategy and actions every year, to continue to make relevant changes at Fortnum's.

Jon Weg, Chief Transformation Officer, has been appointed Executive Sponsor for Inclusion and Diversity (I&D). Our next step is to create an I&D Network: empowered to drive action in support of our strategy and to help us create a more meaningful and thoughtful dialogue. This group will represent all areas of our business, as well as a multitude of cultures and demographics.

 

We have a collective and individual responsiblity to build a business that reflects the change that we want to see in the world. We are committed to taking action and proactively doing the right thing - today, tomorrow and over time.